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About Us


Being a hosting customer can be a hard thing - you often have to cope with server downtimes and an atrocious and slow customer support service. On top of that, you have to sign at least in two admin panels so as to manage your domain names, billing transactions and your site itself. When we launched Pongsiri Hosting, we endeavored to change all that.

A Fresh Hosting Approach

The hosting Control Panel is the part of the web hosting platform that the clients in fact see. And 90% of the hosting service providers out there employ the same Control Panel - cPanel. We, though, consider cPanel to be antiquated and hard to use - it simply frustrates our work. This is why we made the decision to build another Control Panel - the Hepsia hosting Control Panel. It's new, has an ultramodern look & feel and offers billing, domain and web site management options, so you can administer everything from one single location. Also, it has a drag-and-drop File Manager, so you won't need to resort to an FTP client. Our tests have verified that the Hepsia web hosting Control Panel is three times faster than other Control Panels! We have also prepared a Control Panel demo - you can check for yourself how the Hepsia web hosting Control Panel functions.

A Reliable Hosting Platform

Your web site must be visible online. This is why we rely on enterprise-grade servers powered by the successful combination of Linux and Apache. We are also partnering with four state-of-the-art datacenters where you can host your web site. This allows us to offer a ninety-nine point nine percent server uptime guarantee.

A Customer-Focused Modus Operandi

Last, but not least - we are there for you! We have Live Chat representatives who are there to answer all your pre-sale questions and to help you correct small technical issues. We have a top-quality 24-7-365 customer care service. We offer a one-hour ticket response time guarantee, but in the majority of cases our client care team members reply to trouble tickets in less than twenty mins!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 292266

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com